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Transaction roadmap

Process to Buy a Business or Property

A structured left-to-right transaction guide from the first buyer approach through confidentiality, offer, due diligence, suspensive conditions and takeover.

How the flow works: read each process row from left to right — Description → Action Items → Comments → Days — then move to the next row and continue left to right again.
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Reading guide

The original sheet flows like a process runway

Description
Action Items
Comments
Days
Next Description
Next Action
Next Comment
Days

For longer processes, the next row does not reverse direction. It starts again from the left, making the document easy to follow and easy to present to buyers, sellers and advisors.

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Process overview

Five phases from enquiry to takeover

The buying process is best managed as a controlled sequence: protect confidentiality, formalise the offer, investigate thoroughly, clear suspensive conditions and then complete the operational handover.

Transaction rhythm

Phase 1
Exploration
Phase 2
Make Offer and Pay Deposit
Phase 3
Perform Due Diligence Investigation
Phase 4
Fulfil Suspensive Conditions
Phase 5
Take Over The Business
Timing note: the suspensive-condition phase can vary materially. Finance, lease terms, franchisor approval, oil-company approval and D.O.E. licensing may run in parallel, but any one of them can become the critical path.
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Phase 1

Exploration

Qualify the buyer, secure confidentiality and release information responsibly.

2process rows
5indicative days
Left → rightthen next row
Indicative duration: ±5 days.
Buyer / Consultant / Seller process lane Read each line from left to right
1.1
START
Description

The Prospective Buyer approaches the Business Consultant ("Consultant") demonstrating his or her interest to purchase a business

Action items

Buyer to complete and sign the Non Disclosure / Confidentiality Undertaking / Net Worth Agreement ("NDA") and return via email to the Consultant

Comments / safeguard

Information will only be released until the fully completed and signed NDA document is in the possession of the Consultant

2days
1.2
NEXT
Description

The Consultant supply the Buyer with a fully fledged Business presentation covering all aspects of the business.

Action items

The Buyer indicates interest in the business and the Consultant arrange appointment for Buyer to view the business and have discussion with the Seller.

Comments / safeguard

To safeguard confidentiality they meet away from the business, Seller could take the Buyer through the business thereafter.

3days
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Phase 2

Make Offer and Pay Deposit

Move from interest to written intent, negotiation and deposit discipline.

3process rows
13indicative days
Left → rightthen next row
Indicative duration: ±13 days.
Buyer / Consultant / Seller process lane Read each line from left to right
2.1
START
Description

The Buyer decides to pursue the opportunity in terms of making an Offer to Purchase

Action items

Consultant compiles as a minimum a Letter of Intent (LOI) or an Offer to Purchase (OTP), ensuring that all aspects are fully covered. Buyer scrutinizes with Legal advisor and then signs the agreement

Comments / safeguard

LOI or OTP to include details pertaining to the Net Income, etc.

5days
2.2
NEXT
Description

Consultant presents the LOI or OTP to the Seller, negotiate the transaction and ensures there is a deadline for acceptance

Action items

Seller scrutinize LOI or OTP, take it to his Attorney and if satisfied signs the agreement or rejects it

Comments / safeguard

Counter offer may follow. Consultant will assist with follow up negotiations. Assume all the parties sign

5days
2.3
NEXT
Description

Each party is supplied with a fully signed copy of LOI or OTP.

Action items

The buyer may proceed with Due Diligence or if the seller insists

Comments / safeguard

Pay a minimum deposit of 10% of the purchase price into the Trust Account of the Consultant.

3days
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Phase 3

Perform Due Diligence Investigation

Request, receive and test the financial and operational information.

2process rows
15indicative days
Left → rightthen next row
Indicative duration: ±15 days.
Buyer / Consultant / Seller process lane Read each line from left to right
3.1
START
Description

Buyer request information in writing required to conduct Due Diligence investigation.

Action items

Typical info needed: Management and VAT reports; Personnel, Proof of Income and Expenditure, etc.

Comments / safeguard

Seller has five working days to gather all the information so needed to conduct the Due Diligence.

5days
3.2
NEXT
Description

Buyer upon receipt of information will evaluate / screen information, most probably visit the business to view the Financial records with his Accountant.

Action items

Buyer to respond in writing stating his acceptance in terms of the correctness of the information or state his rejection of the figures together with reasons.

Comments / safeguard

Normally allow five to ten working days for the Buyer to perform Due Diligence from the time that the Seller has supplied all the information.

10days
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Phase 4

Fulfil Suspensive Conditions

Clear the conditions that can make, change or terminate the transaction.

4process rows
2–100 daysindicative days
Left → rightthen next row
Several suspensive conditions may run in parallel. The longest condition often determines the critical path.
Buyer / Consultant / Seller process lane Read each line from left to right
4.1
START
Get DUE DILIGENCE in place
Description

If the Due Diligence result is not in line with the business presentation / financial information

Action items

Buyer is free to cancel the agreement or renegotiate the terms of the agreement

Comments / safeguard

If the due diligence does not substantiate the information, then the Buyer is free to cancel the agreement and the deposit will then be refunded to him

2days
4.2
START
Get FINANCE in place
Description

Upon signature of the agreement the Buyer must apply for finance if this was specified as a Suspensive Condition in the agreement.

Action items

Apply to financial institution. Normally takes between 5 - 20 days for approval in principal to be granted.

Comments / safeguard

If the bank declines the loan application then the Buyer is free to cancel the agreement and the deposit will then be refunded to him

15 to 30days
4.3
START
Get LEASE in place
Description

Seller or the Consultant will arrange the meeting with the landlord.

Action items

Negotiate terms of lease on conditions acceptable to the Buyer but in line with existing Lease Agreement.

Comments / safeguard

If the same terms and conditions cannot be obtained then the Buyer is free to cancel the agreement and the deposit will then be refunded to him

5days
4.4
START
Get approval from FRANCHISOR & License via D.O.E.
Description

If an Oil Company or Franchiser is involved, approval will have to be obtained from them to appoint the prospective Buyer as a franchisee or Dealer and furthermore apply for license via Department of Energy (D.O.E)

Action items

A Business plan would be required for submission to the oil company and application to D.O.E. Business Consultant or others could complete this in collaboration with the Buyer.

Comments / safeguard

If the Buyer is turned down by the Oil Company, D.O.E. or Franchisor then the Buyer the agreement will lapse and the deposit will then be refunded to him

45 to 100days
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Phase 5

Take Over The Business

Complete stock, payment, effective date handover and seller support.

1process row
14indicative days
Left → rightthen next row
Indicative duration: ±14 days.
Buyer / Consultant / Seller process lane Read each line from left to right
5.1
START
Description

Buyer & Seller conduct stock check and Buyer pays the Seller for the basic price together with the stock.

Action items

Take over the business on the Effective Date. Seller remain on in the business in order to train the Buyer in all aspects of the Business.

Comments / safeguard

Normal support to Buyer free of charge for one month, thereafter at mutually agreed tariff

14days
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Important note

Disclaimer and use of information

  • This document is for general guidance only and should not be interpreted as legal, accounting, tax, finance or investment advice.
  • All offers, deposits, trust-account arrangements, leases, finance applications, franchisor approvals and licensing requirements should be checked with the appropriate professional advisor.
  • Any transaction agreement should be properly reviewed before signature, especially where suspensive conditions, deadlines, confidentiality provisions and refund mechanisms are involved.
  • The process may differ depending on the nature of the business, the seller’s requirements, the buyer’s funding structure, landlord approval, franchisor approval, licensing and regulatory requirements.
Professional discipline: keep the process documented, set deadlines clearly and ensure that each party receives fully signed copies of all agreements.
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Structured business transactions, buyer engagement, presentation preparation and deal-flow support.

Entrust Business Consultants

Contact

Email: pieter@entrustbusinessconsultants.co.za
Website: www.entrustbusinessconsultants.co.za
Telephone: +27 83 379 6909
Location: Cape Town 7550
Entrust Business ConsultantsCopyright © 2025